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Customer Service
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Customer Service Center is based in Jersey City, NJ with a 24/7 presence by way of our toll free number (201) 434-1600
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Terminals provide local customer service functions
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CSR's are patient and attentive, and have knowledge of the products being hauled for their customers
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Advanced systems supporting all forms of communication including EDI
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Custom reporting available (on time shipping & on time delivery etc.)
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Document imaging and workflow processes
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Multifaceted teams providing quick real time updates to delivery statuses
Langer Transport's Customer Service Operation is set up in such a way that we get to know each customer not only at a national level but at a local level as well. Each part of the country offers different operating challenges and only by working with a carrier that understands those challenges can you overcome them. Inquire today to see how Langer can help you.
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